Friday 14th August 2020 - updated 9amFrance Quarantine: We are currently contacting those due to travel today and then within the next 7 days. We ask those travelling outside of this period to await further updates.We are of course experiencing high volumes of calls, emails and live chats and thank you for your patience whilst we deal with all enquiries in a priority departure date order.
Friday 14th August 2020 - updated 7amFrance Quarantine: We are aware of the update to arrival restrictions from France back in to the UK as of 4am Saturday. At this stage we await policies from our travel partners and will of course issue further updates and reach out to those bookings affected where necessary. Thank you for your patience and we would politely ask that you refrain from calling and emailing at this stage until we have relevant policies from our travel partners. Please stay tuned to our social media channels for further regular updates.
Phased reopening of Disneyland Paris on 15th July 2020: It's time for Magic!Disneyland Paris closed temporarily on Saturday the 14th of March 2020 due to the current COVID-19 pandemic. The park will remain closed until 14th July 2020. If you are booked to travel from 15th July onward, Disneyland Paris are planning to re-open their gates and your booking is confirmed.
If this changes and you are affected, we will be in contact. Thank you for your patience, please be assured we are doing everything we possibly can to assist all of our customers in the most efficient way possible. If you would like to contact us please email email@example.com.
For customers that are in possession of travel vouchers/refund credit notes, please call us Monday to Friday or email on – firstname.lastname@example.org to redeem your voucher and rebook.
Some experiences, shows or events may be unavailable or modified when the parks reopen, depending on how the situation evolves regarding safety and sanitary measures recommended by the public authorities. For the latest updates, please check back on the website regularly, follow us on social media or subscribe to our newsletter.
AttractionsQueuing and configuration of each ride including boarding will be adapted for physical distancing between groups and families. Single rider/fast pass NOT available.
Hotels opening dates (updated 29/06/2020)
If you have any questions please email email@example.com or your agent with your file number, departure date and lead surname, along with your queries.
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